Please read our terms and conditions below carefully before applying to be our wholesale partners. Thank you!
Wholesale terms and conditions:
Minimum orders: There is an initial minimum order of $500 to ensure that your guests will have a reasonable selection of Khataland products. We require an annual minimum purchase of $2,000 to maintain your account.
Partner pricing: We offer attractive wholesale pricing to our partners. The actual discount level is based on the initial order amount and the estimated annual purchase level. Please contact us at 732-518-8816 for more details.
Cancelled orders: Cancelled orders will be subject to a 5% restocking fee (minimum $100, whichever is greater). Cancelled orders include any order that has been picked and packed, including orders that have not been shipped out yet, or orders that have been refused by the receiver upon delivery. In the case of orders already shipped, shipping cost and return shipping cost will be added to the restocking fee.
Processing/shipping: It usually takes 3-5 business days to process wholesale orders. We will send your order via either UPS Ground or Fedex Ground and these services take on average 3-7 business days for delivery.
Payment: We accept check, money order, major credit cards as payment method. We start processing the wholesale orders after the payment is cleared. Cancelled checks are subject to a $25 fee. Please contact us at 732-518-8816 should you require a different payment method.
Returns: Khataland does not accept returns on merchandise sold under wholesale partner program under any conditions, except for manufacture defects. If you notice an item with a manufacture defect, please contact us immediately and we will send you a Return Authorization Number and return form to include with your shipment back to us. Khataland will not accept any returns without an Return Authorization number.
Upon receipt, we will inspect the item and either repair, replace, or credit the item. Please ensure that you handle all issues pertaining to manufacture defects for your customers as it is much simpler (and better customer service) for us to deal directly with you as opposed to each customer individually.
Online sale and distribution: Khataland does not permit the sale of Khataland merchandise on the Internet or in any digital fashion under any circumstances. A partner violating this policy will be subject to termination. However, we welcome you to sign up for an affiliate account to share a designated link to Khataland store to earn commission.
Use of Khataland logo: Khataland will provide guidelines for the use of the Khataland logo. A partner violating the guidelines will be reviewed by Khataland and subject to termination.